- Sort out conflicts in task, process or method, and relationship
- Analyze a current conflict situation
- Depending on the situation, apply one or more of the five conflict management strategies:
- Avoiding, Accommodating, Competing, Compromising, or Collaborating
- Be aware of your own preferred conflict management style and when it works for you
- When going for a win-win situation, help others find common ground
- Apply and teach others what you've learned
(Workshop content can be customized to meet the needs of your group.)
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